Babcock : Innovating to better serve

The French armed forces have been particularly busy in operations both in France and abroad since 2001, a trend which has been confirmed in recent years. This observation is widely shared and the events that have occurred since the last UEDs have only served to support this sentiment. At home and abroad, geopolitical uncertainties persist in several parts of the world (Africa, Asia, Middle East, Eastern Europe), while tensions are developing even within Western societies at the heart of the European Union.

The desire to reduce public spending in a security context which requires that the armed forces, like the domestic forces, do not lower their guard, calls for new solutions not fully addressed so far to be found. New economic models must now be found, both for the training of forces and for maintaining them in operational condition. Faced with an ageing fleet, certain public service missions which have historically been the responsibility of the armed forces can no longer be fully accomplished without impacting on the operational preparation of the crews.

Private players can give the armed forces these additional capacities, allowing the latter to concentrate on their "core business".

Babcock, a European leader in critical services, is already deploying its solutions to many States. These optimal, modern and complex solutions are available both within the country and in overseas operations. Its experience with many demanding customers, its capacity for innovation, its mastery of complete service projects (from design to completion), its desire to integrate its solutions into the customer's ecosystem to fully meet its needs but, above all, its desire to build lasting relationships of trust as the key to success, make Babcock MCS a recognised partner of many States in Europe and worldwide.

Some of the projects that have made Babcock so successful in the United Kingdom, Canada or in Oman include the maintenance of the Royal Navy's nuclear submarines or surface vessels, 35,500 of the British Army's vehicles, all of the British armed forces' training aircraft, the London MET Police's vehicles and the London Fire Brigade's fire-fighting vehicles.

In all of these contracts, by listening to its partners, Babcock developed tailor-made innovative solutions based on best practices and processes, in order to reduce maintenance costs and times. When we are entrusted with fleet management, as with the London MET Police, we succeed in reducing the number of vehicles or aircraft without impacting on the volume of operational activity. Achieving this level of performance is made possible by the Babcock team’s defining procedures, predictive analysis tools, an operations supervision and coordination centre and, finally, through their expertise in converting vehicles and aircraft to better adapt them to their operational missions.

Innovation is also evident in the originality of the contractual solutions proposed. Performance objectives, profit levels and third-party revenues are just some of the commitments set out in the contracts.

But Babcock is first and foremost committed to establishing relationships of trust with its customers based over the long term. This is made possible by Babcock's capacity to remain competitive over the long term and its ability to provide a constant improvement of its services and the quality of its staff by listening to customers. This characteristic proves most advantageous in the context of training. Babcock has been helping the British armed forces to train land, sea, and air combatants for decades by operating at the heart of their training systems. Babcock trains them by fully integrating itself into their operational environment in mixed civilian-military teams. This training is based on teaching tools that uses the most mature technologies to increase realism while reducing costs.

It is this proven excellence in the UK that Babcock seeks to bring to other European armed forces through its subsidiaries in France, Italy, Spain, and more. The French armed forces already put their trust in us in Dax, where, together with DCI, we provide the means to train military helicopter pilots. Soon, in Cognac, we will be with Dassault Aviation, a partner of the air force, to train its fighter pilots. We will bring all of the know-how and expertise we have acquired over nearly 20 years with the Royal Air Force at the Valley air base.

Since 2014, Babcock is the leading European helicopter and aircraft operator specialised in emergency air missions: medical evacuation, search and rescue, firefighting, aerial surveillance, etc. More than 1,500 pilots operating nearly 400 aircraft in 11 countries fly for nearly 135,000 hours each year to assist tens of thousands of European citizens.

Babcock Mission Critical Services is truly a European company, which works in each of the countries where Babcock operates, and is able to provide European solutions in the context of citizen security.

In the volatile world in which we currently live, where the resurgence of major threats is evident, the provision of additional operational solutions to security forces and armed forces by players such as Babcock will be a key asset for defending the peace in Europe.